Emergency numbers in Argentina for British residents and visitors

A medical emergency in Buenos Aires City goes to 107, the number for SAME, the public ambulance service. 911 reaches police and 100 the fire brigade. The first information a dispatcher needs is the exact location: street and number, nearby cross streets, then the floor and flat if the person is indoors. The UK's 999 is not the local number.

The call comes before a conversation with an insurer or the British Embassy. Public emergency attention is free, including for visitors, while later private admission and non-emergency treatment have different payment rules. Outside Buenos Aires City, the ambulance provider depends on where you are.

The right number for the incident

These short calls are free from Argentine phones. Where an incident involves both injury and danger, the first dispatcher can hear the whole situation and direct the response. A foreign mobile that fails to connect to a short code may make an Argentine SIM or a nearby person's phone particularly valuable. In other provinces 107 and 911 are widely used, but ambulance arrangements differ by municipality and province; a Buenos Aires dispatcher cannot be assumed to cover a trip in the Andes. Local hospital and ambulance contacts from accommodation are useful when visiting Córdoba, Mendoza or Patagonia.

What the ambulance can do

SAME means *Sistema de Atención Médica de Emergencias*. Its dispatcher assesses urgency and sends help according to the person's condition and available crews, so there is no dependable fixed arrival time. The caller can explain whether the patient is awake and breathing and follow the operator's advice about moving them. A DNI, Argentine residence and a *prepaga* (private health plan) are not prerequisites for calling.

SAME commonly takes patients into the public hospital system rather than automatically to a chosen private clinic. Public emergency attention remains free for non-residents; since DNU 366/2025, non-residents can be charged for non-emergency public care subject to provincial rules. Residents with a DNI retain access to free public care. A later transfer or admission to a private hospital depends on that hospital and the patient's insurance or ability to pay. A prepaga has its own network and authorisation terms, unlike the NHS arrangement a British resident may expect. The healthcare in Argentina guide explains the wider system; OSDE, Swiss Medical and Galeno compared covers private plans.

For a stable problem, the 24-hour urgent-care line printed on a prepaga card or shown in its app can point to an in-network *guardia* (hospital emergency department), a home visit or a private ambulance assessment. Potentially life-threatening symptoms belong on 107 immediately rather than in an insurance authorisation queue. Public examples in Buenos Aires include Hospital Fernández in Palermo and Hospital Durand in Caballito. Hospital Británico in Barracas, Hospital Alemán in Recoleta and Hospital Italiano in Almagro are private examples; the appropriate *guardia* depends on the emergency and the insurer's current network.

The details that get help to the door

Location comes first because a postcode alone is too imprecise for dispatch. In a block of flats, the *barrio* (neighbourhood), *piso* (floor), *departamento* (flat), entry code and the name of a *portero* (doorman) or security desk can help crews find the patient. If it is safe, someone can meet the crew at the entrance and clear access; escaping a fire takes priority over making the call from inside the building.

These short Spanish phrases carry the most urgent information:

• ‘Estoy en calle [name], número [number], entre [street] y [street]’: I am at this street and number, between these cross streets.
• ‘Necesito una ambulancia’: I need an ambulance. ‘No respira’: not breathing. ‘Está inconsciente’: unconscious.
• ‘Hay un incendio’: there is a fire. ‘Necesito a la policía’: I need the police.
• ‘No hablo bien español. ¿Puede hablar más despacio?’: I do not speak Spanish well. Can you speak more slowly?

The dispatcher also needs the number of people affected, whether they can speak or move and, for a medical emergency, when symptoms began. Staying on the line allows follow-up instructions and a repeated address if necessary. When safe, a passport or DNI, insurance card, medication list and charged phone can go with the patient without delaying the ambulance.

A couple in a Palermo flat, for example, find that one partner, aged 62, suddenly cannot speak clearly and has weakness in one arm. The other calls 107, says ‘Posible ACV’ (possible stroke), gives the street number, two cross streets, floor and flat, and tells the dispatcher when the symptoms started. The portero can admit the crew while a passport, prepaga card and medicine list are set aside. The initial public emergency response costs ARS 0 (September 2026); any subsequent private admission has its own cover and payment terms.

When the police and consular services enter the picture

For theft or assault in progress, 911 is the immediate contact. Once safe, a *denuncia* (police report) at a *comisaría* (police station) provides a report number or copy useful for insurance and replacement documents; a passport or DNI helps if it is still available. A stolen phone's SIM can be blocked through Claro, Movistar or Personal as appropriate, and the operator can advise about blocking the IMEI handset identifier. Banks have their own emergency channels for stolen cards. A lost British passport may require a police report where possible and a replacement or emergency travel document; UK passport renewal from Argentina explains that route.

The British Embassy Buenos Aires is at Dr Luis Agote 2412, Recoleta, on +54 11 4808 2200, with recorded options outside office hours. The FCDO's 24-hour UK line is +44 20 7008 5000. Consular staff can explain emergency travel documentation, provide lists of local English-speaking professionals and offer support after an arrest or serious incident. Argentine emergency services dispatch ambulances and investigate crimes; the Embassy cannot do either or pay hospital bills. The former FCDO LOCATE registration service is closed; Argentina travel-advice email updates are the available alternative. British Embassy services gives the consular procedures.

A small preparation that survives a dead phone

The numbers 107, 911 and 100 belong in a phone, alongside a written Argentine address in Spanish in case the phone cannot be used. A photograph of both sides of the prepaga card or travel insurance details can preserve the policy-specific 24-hour assistance number. Insurers have their own rules for notification after urgent treatment, and their network matters when selecting a private *guardia* for a non-critical problem.

Repeat prescriptions follow a different route: UK prescription medicines in Argentina covers them. In a crisis, the crucial distinction is simpler: the emergency service responds first; insurance and consular help deal with what follows.